Effective 21st Century Written Workplace Communication (WRITE) (2)
Today communication overload results in people ignoring much of the written communications they receive.
Ensuring your written communication is read and actioned has a significant positive impact on team performance
To be aware of the forms of written communication, when and how to use each one
Able to improve written communication in the workplace by
- Selecting the optimal written communication tool for the situation
- Using the most appropriate format and language for that tool